Terms of Service for Prajwal Creations
Welcome to Prajwal Creations! These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.
1. General Information
Prajwal Creations is a company providing garment labeling, hang tags, and branding solutions. These Terms apply to all visitors, users, and customers of our website (www.prajwalcreations.com), regardless of the device or platform used.
2. Use of Our Website and Services
- Eligibility: You must be at least 18 years old to use our website and services. If you are under 18, you must have the consent of a parent or guardian.
- Account Creation: To access certain features, you may be required to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account details.
- Permitted Use: You may use our website and services for lawful purposes only. You agree not to engage in any activity that may harm, disrupt, or interfere with the functioning of our website or services.
3. Products and Services
- Orders and Pricing: All products and services offered on our website are subject to availability. We reserve the right to limit quantities and prices. We strive to provide accurate product descriptions and pricing but cannot guarantee the accuracy of all content.
- Custom Orders: Custom orders, such as personalized labels and tags, will be processed based on the specifications you provide. It is your responsibility to ensure that all information provided is correct. Prajwal Creations is not responsible for errors in custom orders once submitted.
4. Payment Terms
- Payment Methods: We accept payments through major credit/debit cards and other payment methods as listed on our website.
- Payment Security: All payments are processed securely via trusted payment processors. We do not store your payment information, as it is processed by a third-party service.
5. Shipping and Delivery
- Shipping Policy: We ship products worldwide, and shipping costs are calculated based on your location and order size. Delivery times may vary depending on your location and the chosen shipping method.
- Delivery Issues: Prajwal Creations is not liable for any delays, losses, or damages caused by third-party carriers. If there are any issues with your order during shipping, please contact us for assistance.
6. Returns and Refunds
- Return Policy: We accept returns for products that are defective or damaged upon arrival. Custom products are non-refundable unless they are damaged or incorrect.
- Refund Process: If eligible for a refund, it will be processed through the original payment method. Refunds may take several business days to appear in your account.
7. Intellectual Property
All content on the website, including text, images, logos, and product designs, is the intellectual property of Prajwal Creations or its licensors. You may not use, reproduce, or distribute any of this content without prior written consent.
8. Limitation of Liability
Prajwal Creations is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product or service in question.
9. Indemnity
You agree to indemnify and hold harmless Prajwal Creations, its employees, affiliates, and agents from any claims, losses, or damages arising out of your use of our website, products, or services.
10. Changes to Terms of Service
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our website and services, you accept the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in New Delhi, India.
For any questions or concerns regarding these Terms, please contact us at:
Prajwal Creations
Email: prajwalcreations@gmail.com